Meet the team

Mark Winlow
Chairman

Mark has served as Chairman of Mactavish’s Board since 2021. He brings to bear considerable experience in leading organisations through accelerated growth and expertise…

Bruce Hepburn
Chief Executive
brucehepburn@mactavishgroup.com

Bruce is the Chief Executive and founder of Mactavish, the UK’s leading independent outsourced buyer of insurance and claims management expert.

Heidi J Carslaw ACII
Managing Director
heidicarslaw@mactavishgroup.com

Heidi is ACII qualified and has 30 years’ experience in working with large UK commercial businesses. She oversees all aspects of our work at Mactavish and also manages a number of client relationships.

Dennis Mahoney
Non-Executive Director

Dennis’s fifty-year career in the insurance industry encompasses senior leadership roles in a broad range of organisations and includes working in most classes of both insurance and reinsurance.

Katherine Quoroll
Technical Director
katherinequoroll@mactavishgroup.com

Katherine is currently a Technical Director and project leader in Mactavish’s delivery team, with responsibility for managing and delivering client projects.

Christina Bradley
Technical Director

Christina joined Mactavish in 2021, having spent 8 years at Mazars developing the Litigation and Expert Consulting team, where she delivered insurance expert witness services.

Tom White
Head of Corporate Customer Solutions

Tom has joined Mactavish as Head of Corporate Customer Solutions with responsibility for the design and arrangement of insurance solutions to meet our clients’ needs.

Richard Matthews
Operations Director
richardmatthews@mactavishgroup.com

Richard graduated from Oxford University with a degree in French & Russian. He spent a further two years at Oxford completing an MPhil in French & Russian literature.

Ian Glanville
Chief Operating Financial Officer
ianglanville@mactavishgroup.com

Before joining Mactavish in 2019 Ian’s career has included attaining a partnership within KPMG Corporate Finance and CFO roles at Elder Technologies and Bulb Energy Limited.

Julie Costa
Marketing and Communications Director.

Julie joined Mactavish in 2022 to build a progressive marketing function, drive the growth agenda and transform the industry for the better.

Amanda Welsh
Director of New Business

Amanda has worked in the Financial Services industry for 26 years across a number of different sectors. Amanda leads our New Business team to support the growth of Mactivish.

Anna de Villoutreys
Client Services Manager

Anna graduated from the University of Southampton, in 2017, with a degree in History. She spent 3 years working at Allianz Insurance plc as an Account Underwriter…

Isobel Williams
Client Services Associate

Issy spent 10 months working at a tech start-up before joining Mactavish’s distribution team as a Partnership Manager in 2021.

Ben Sanders
Client Services Director
bensanders@mactavishgroup.com

Ben re-joined Mactavish in 2021 as Technical Director, responsible for managing and delivering client projects across Mactavish’s product suite.

James O’Connor
Client Services Director

James graduated with a BA in Politics and International Relations from the University of Reading in 2014, before reading Law at BPP University.

Thomas Beckett
Client Services Director

Thomas graduated with an undergraduate MA (hons) in Politics from the University of Edinburgh in 2016. He’s focusing on developing new revenue streams across a variety of sectors within the retail insurance market whilst building and maintaining relationships with UK carriers.

Will Kaye
Client Services Associate

Will joined Mactavish in 2021 as a Partnership Manager where he is focusing on engaging new clients to discuss where Mactavish can add value to their insurance policies.

Angus Dahl
Client Services Associate

Angus joined Mactavish in July as a Partnership Manager where he is concentrating on attracting new clients to discuss where Mactavish can add value to their insurance programmes.

Juliana Marku
Junior Analyst

Juliana is a Junior Analyst focusing on engaging with new and current clients and enabling the company to grow.

Rob Smart
Chief Technical Officer
robsmart@mactavishgroup.com

Rob heads up our research work as well as discharging a wider technical oversight and developmental role across all client projects.

David Hertzell
Chairman – Dispute Resolution

David was Managing Partner of city law firm DAC until 2006. He was appointed a Law Commissioner in 2007 until 2014. Today David is Chairman of Mactavish’s dispute resolution practice.

Daisy Gibbs
Senior Analyst

Daisy graduated with a BA in History with German from UCL and holds a PhD in History from the same institution.

India Ringer
Senior Analyst

India Ringer joined Mactavish in 2021 having spent 5 years in underwriting at Tokio Marine Kiln.

Eve Ashley
Senior Analyst

Before joining Mactavish in January 2022, Eve spent 2.5 years within the Litigation and Expert Consulting team at Mazars delivering insurance expert witness services and 9 months working at Linklaters as a Legal Project Manager within Financial Regulation and Dispute Resolution.

Georgia Hockenhull
Analyst

Georgia graduated in 2019 with a BA in Politics and International Relations from Pembroke College, Cambridge.

Liam Donnelly
Analyst

Liam graduated with a BA in History from Queens’ College, Cambridge in 2017. Since graduating, he has completed internships in the legal and insurance sectors.

Issy Brown
Junior Analyst

Issy spent 10 months at KPMG training as an audit associate within their Asset Management department before joining Mactavish in June 2021.

Sylvie Hodgson Smith
Junior Analyst

Sylvie graduated with a Geography BA from Gonville and Caius college, Cambridge in June 2021. She joined Mactavish shortly after graduating.

Andrew Crabtree
Junior Analyst

Andrew graduated in 2020 with a BA in History from Lady Margaret Hall, Oxford. He subsequently obtained an MPhil in Early Modern History from the University of Cambridge. He joined Mactavish as a Junior Analyst, in September 2021.

Leo Gallagher
Junior Analyst

Leo graduated 2021 with an MPhys in Physics from Lady Margaret Hall, Oxford after completing an extended project on the impacts of the aviation industry on climate change.

Cameron Bovell
Analyst

Cameron graduated in June 2021 from St Edmund Hall, Oxford with a BA in History. He joined Mactavish two months later as a Junior Analyst in the claims team.

Arjun Singh Lotay
Junior Analyst

Arjun graduated with a BA from Girton College, Cambridge in July 2021, where he read Human, Social and Political Sciences – specialising in Politics and Sociology. He has now joined our Technical Placement team.

Alexander McGrigor
Junior Analyst

Graduating from Durham University in 2019, Alex joined Mactavish in 2021 having spent time in finance and accountancy.

Tal Rosenbaum
Junior Analyst

Tal graduated with a BA in History and English from the Queen’s college Oxford and holds a Masters in Public Policy from King’s college London. After working in both academic research and copywriting, she joined Mactavish in September of 2021 as a Junior Analyst.

Will Wright
Junior Analyst

Will graduated in 2020 with a BA in Archaeology and Ancient History from Durham. He subsequently completed an MST in Classical Archaeology at Oxford, with a focus on Roman architecture. He joined Mactavish in February 2022 as a Junior Analyst.

Zaid Khan
New Business Executive

Zaid graduated from Brunel University with Bsc Business & Management degree. In recent ventures, he specialised in building and nurturing client relationships and account management within the Insurance and Media sector.

Gavin Clarke
New Business Executive

Gavin has vast experience in Sales, Account Management and Business Development he has worked in Recruitment, Insurance and Financial Services.