Meet the team

Mark Winlow
Chairman

Mark has served as Chairman of Mactavish’s Board since 2021. He brings to bear considerable experience in leading organisations through accelerated growth and expertise…

Bruce Hepburn
Chief Executive
brucehepburn@mactavishgroup.com

Bruce is the Chief Executive and founder of Mactavish, the UK’s leading independent outsourced buyer of insurance and claims management expert.

Dennis Mahoney
Non-Executive Director

Dennis’s fifty-year career in the insurance industry encompasses senior leadership roles in a broad range of organisations and includes working in most classes of both insurance and reinsurance.

Heidi J Carslaw ACII
Managing Director
heidicarslaw@mactavishgroup.com

Heidi is ACII qualified and has 30 years’ experience in working with large UK commercial businesses. She oversees all aspects of our work at Mactavish and also manages a number of client relationships.

Rob Smart
Chief Technical Officer
robsmart@mactavishgroup.com

Rob heads up our research work as well as discharging a wider technical oversight and developmental role across all client projects.

David Hertzell
Chairman – Dispute Resolution

David was Managing Partner of city law firm DAC until 2006. He was appointed a Law Commissioner in 2007 until 2014. Today David is Chairman of Mactavish’s dispute resolution practice.

Tom White
Head of Corporate Customer Solutions

Tom has joined Mactavish as Head of Corporate Customer Solutions with responsibility for the design and arrangement of insurance solutions to meet our clients’ needs.

Richard Matthews
Operations Director
richardmatthews@mactavishgroup.com

Richard graduated from Oxford University with a degree in French & Russian. He spent a further two years at Oxford completing an MPhil in French & Russian literature.

Ian Glanville
Finance Director
ianglanville@mactavishgroup.com

Before joining Mactavish in 2019 Ian’s career has included attaining a partnership within KPMG Corporate Finance and CFO roles at Elder Technologies and Bulb Energy Limited.

Ben Sanders
Client Services Director
bensanders@mactavishgroup.com

Ben re-joined Mactavish in 2021 as Technical Director, responsible for managing and delivering client projects across Mactavish’s product suite.

James O’Connor
Client Services Director

James graduated with a BA in Politics and International Relations from the University of Reading in 2014, before reading Law at BPP University.

Anna de Villoutreys
Client Services Manager

Anna graduated from the University of Southampton, in 2017, with a degree in History. She spent 3 years working at Allianz Insurance plc as an Account Underwriter…

Isobel Williams
Client Services Associate

Issy spent 10 months working at a tech start-up before joining Mactavish’s distribution team as a Partnership Manager in 2021.

Will Kaye
Client Services Associate

Will joined Mactavish in 2021 as a Partnership Manager where he is focusing on engaging new clients to discuss where Mactavish can add value to their insurance policies.

Kate Axford
Client Services Associate

Kate graduated with a BSc in Geography from the University of Exeter in 2020. Kate joined Mactavish in June 2021 as a Partnership Manager in our Distribution team.

Thomas Russell
Client Services Associate

Thomas graduated with a BSc in Geography and Management from Loughborough University in June 2021 and joined Mactavish a month later as a Partnership Manager.

Angus Dahl
Client Services Associate

Angus joined Mactavish in July as a Partnership Manager where he is concentrating on attracting new clients to discuss where Mactavish can add value to their insurance programmes.

Juliana Marku
Junior Analyst

Juliana is a Junior Analyst focusing on engaging with new and current clients and enabling the company to grow.

Katherine Quoroll
Technical Director
katherinequoroll@mactavishgroup.com

Katherine is currently a Technical Director and project leader in Mactavish’s delivery team, with responsibility for managing and delivering client projects.

Christina Bradley
Technical Director

Christina joined Mactavish in 2021, having spent 8 years at Mazars developing the Litigation and Expert Consulting team, where she delivered insurance expert witness services.

Daisy Gibbs
Senior Analyst

Daisy graduated with a BA in History with German from UCL and holds a PhD in History from the same institution.

India Ringer
Senior Analyst

India Ringer joined Mactavish in 2021 having spent 5 years in underwriting at Tokio Marine Kiln.

Georgia Hockenhull
Analyst

Georgia graduated in 2019 with a BA in Politics and International Relations from Pembroke College, Cambridge.

Liam Donnelly
Junior Analyst

Liam graduated with a BA in History from Queens’ College, Cambridge in 2017. Since graduating, he has completed internships in the legal and insurance sectors.

Issy Brown
Junior Analyst

Issy spent 10 months at KPMG training as an audit associate within their Asset Management department before joining Mactavish in June 2021.

Adam Large
Junior Analyst

Adam graduated in 2020 with a BA in Theology and Religion from Regent’s Park College, Oxford. He joined Mactavish as Partnership Manager in 2020.

Sylvie Hodgson Smith
Junior Analyst

Sylvie graduated with a Geography BA from Gonville and Caius college, Cambridge in June 2021. She joined Mactavish shortly after graduating.

Leo Gallagher
Junior Analyst

Leo graduated 2021 with an MPhys in Physics from Lady Margaret Hall, Oxford after completing an extended project on the impacts of the aviation industry on climate change.

Cameron Bovell
Junior Analyst

Cameron graduated in June 2021 from St Edmund Hall, Oxford with a BA in History. He joined Mactavish two months later as a Junior Analyst in the claims team.

Horatio Sykes
Junior Analyst

Horatio graduated in 2020 with a BA in History and Economics from Oriel College, Oxford. He joined Mactavish as a Junior Analyst in August 2021.

Andrew Crabtree
Junior Analyst

Andrew graduated in 2020 with a BA in History from Lady Margaret Hall, Oxford. He subsequently obtained an MPhil in Early Modern History from the University of Cambridge. He joined Mactavish as a Junior Analyst, in September 2021.

Alexander McGrigor
Junior Analyst

Graduating from Durham University in 2019, Alex joined Mactavish in 2021 having spent time in finance and accountancy.

Tal Rosenbaum
Junior Analyst

Tal graduated with a BA in History and English from the Queen’s college Oxford and holds a Masters in Public Policy from King’s college London. After working in both academic research and copywriting, she joined Mactavish in September of 2021 as a Junior Analyst.