Meet the team

Find out about the wealth of talent and expertise throughout our business. 

John Coomber
Chairman

John has served of Chairman of Mactavish since 2006 having previously been Group CEO of Swiss Re.

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Bruce Hepburn
Chief Executive
brucehepburn@mactavishgroup.com

Bruce is the Chief Executive and founder of Mactavish, the UK’s leading independent outsourced buyer of insurance and claims management expert.

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Paul Spencer
Non Executive Director

Paul provides a unique insight into the core customer base of corporate insurance buyers for Mactavish, and was awarded a CBE.

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Steve Smith
Non Executive Director

As a business angel, Steve has invested in and contributed to the development of a number of very successful businesses.

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David Martin
Non Executive Director

David provides a unique insight into the Insurer and Broker markets that are increasingly important to Mactavish.

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Heidi J Carslaw
Managing Director
heidicarslaw@mactavishgroup.com

Heidi is ACII qualified and has 30 years’ experience in working with large UK commercial businesses. She oversees all aspects of our work at Mactavish and also manages a number of client relationships.

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Rob Smart
Chief Technical Officer
robsmart@mactavishgroup.com

Rob heads up our research work as well as discharging a wider technical oversight and developmental role across all client projects.

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David Hertzell
Chairman – Dispute Resolution

David Hertzell was Managing Partner of city law firm DAC until 2006. He was appointed a Law Commissioner in 2007 until 2014. Today David is Chairman of Mactavish’s dispute resolution practice.

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Tom White
Head of Corporate Customer Solutions

Tom has joined Mactavish as Head of Corporate Customer Solutions with responsibility for the design and arrangement of insurance solutions to meet our clients’ needs.

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Richard Matthews
Operations Director
richardmatthews@mactavishgroup.com

Richard graduated from Oxford University with a degree in French & Russian. He spent a further two years at Oxford completing an MPhil in French & Russian literature.

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Ian Glanville
Finance Director
ianglanville@mactavishgroup.com

Before joining Mactavish in 2019 Ian’s career has included attaining a partnership within KPMG Corporate Finance and CFO roles at Elder Technologies and Bulb Energy Limited.

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Steve Allen
Marketing Director
stephenallen@mactavishgroup.com

Steve has been a brand and marketing consultant to high-profile companies in both the US and the UK. His particular focus is on B2B financial and professional services.

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James O’Connor
Senior Partnership Manager

James graduated with a BA in Politics and International Relations from the University of Reading in 2014, before reading Law at BPP University.

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Isobel Williams
Partnership Manager

Issy spent 10 months working at a tech start-up before joining Mactavish’s distribution team as a Partnership Manager in 2021.

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Will Kaye
Partnership Manager

Will joined Mactavish in 2021 as a Partnership Manager where he is focusing on engaging new clients to discuss where Mactavish can add value to their insurance policies.

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Juliana Marku
Client Support Manager

Juliana is a Client Support Manager focusing on engaging with new and current clients and enabling the company to grow.

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Katherine Quoroll
Technical Director
katherinequoroll@mactavishgroup.com

Katherine is currently a Technical Director and project leader in Mactavish’s delivery team, with responsibility for managing and delivering client projects.

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Ben Sanders
Technical Director
bensanders@mactavishgroup.com

Ben re-joined Mactavish in 2021 as Technical Director, responsible for managing and delivering client projects across Mactavish’s product suite.

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Christina Bradley
Principal

Christina joined Mactavish in 2021, having spent 8 years at Mazars developing the Litigation and Expert Consulting team, where she delivered insurance expert witness services.

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Emma Murrant
Senior Analyst

Emma is a qualified member of the Chartered Insurance Institute, holding a Diploma in Insurance, and was the joint winner of the Insurance Institute of London’s 2016 Commercial Insurance Contract Wording prize.

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Daisy Gibbs
Analyst

Daisy graduated with a BA in History with German from UCL and holds a PhD in History from the same institution.

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Leo Salem
Junior Analyst

Leo graduated in 2019 with a BA in Philosophy from Jesus College, Cambridge. After a year gaining experience in the public relations and legal sectors.

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Georgia Hockenhull
Analyst

Georgia graduated in 2019 with a BA in Politics and International Relations from Pembroke College, Cambridge.

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Josie Dallas
Junior Analyst

Josie graduated in 2019 with a BA in Politics, Philosophy and Economics from Magdalen College, Oxford. She joined Mactavish as a Junior Analyst in 2020 and works on a range of Mactavish’s client projects.

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Liam Donnelly
Junior Analyst

Liam graduated with a BA in History from Queens’ College, Cambridge in 2017. Since graduating, he has completed internships in the legal and insurance sectors.

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Laura Pole
Junior Analyst

Laura graduated in 2019 with a BA in History from Oxford University. She joined Mactavish as a Junior Analyst in 2020 and works on a range of client projects.

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Adam Large
Junior Analyst

Adam graduated in 2020 with a BA in Theology and Religion from Regent’s Park College, Oxford. He joined Mactavish as Partnership Manager in 2020.

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