Our people

Meet some of the people at Mactavish that are dedicated to moving the industry forward.  

Mark Winlow
Chairman

Mark has served as Chairman of Mactavish’s Board since 2021. He brings to bear considerable experience in leading organisations through accelerated growth and expertise…

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Bruce Hepburn
Chief Executive
brucehepburn@mactavishgroup.com

Bruce is the Chief Executive and founder of Mactavish, the UK’s leading independent outsourced buyer of insurance and claims management expert.

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Heidi J Carslaw ACII
Managing Director
heidicarslaw@mactavishgroup.com

Heidi is ACII qualified and has 30 years’ experience in working with large UK commercial businesses. She oversees all aspects of our work at Mactavish and also manages a number of client relationships.

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Dennis Mahoney
Non-Executive Director

Dennis’s fifty-year career in the insurance industry encompasses senior leadership roles in a broad range of organisations and includes working in most classes of both insurance and reinsurance.

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Katherine Quoroll
Technical Director
katherinequoroll@mactavishgroup.com

Katherine is currently a Technical Director and project leader in Mactavish’s delivery team, with responsibility for managing and delivering client projects.

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Christina Bradley
Technical Director

Christina joined Mactavish in 2021, having spent 8 years at Mazars developing the Litigation and Expert Consulting team, where she delivered insurance expert witness services.

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Tom White
Head of Corporate Customer Solutions

Tom has joined Mactavish as Head of Corporate Customer Solutions with responsibility for the design and arrangement of insurance solutions to meet our clients’ needs.

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Richard Matthews
Operations Director
richardmatthews@mactavishgroup.com

Richard graduated from Oxford University with a degree in French & Russian. He spent a further two years at Oxford completing an MPhil in French & Russian literature.

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Ian Glanville
Chief Operating Financial Officer
ianglanville@mactavishgroup.com

Before joining Mactavish in 2019 Ian’s career has included attaining a partnership within KPMG Corporate Finance and CFO roles at Elder Technologies and Bulb Energy Limited.

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Julie Costa
Marketing and Communications Director

Julie joined Mactavish in 2022 to build a progressive marketing function, drive the growth agenda and transform the industry for the better.

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Amanda Welsh
Director of New Business

Amanda has worked in the Financial Services industry for 26 years across a number of different sectors. Amanda leads our New Business team to support the growth of Mactivish.

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Ben Sanders
Director of Client Services and Project Management
bensanders@mactavishgroup.com

Ben re-joined Mactavish in 2021 as Technical Director, responsible for managing and delivering client projects across Mactavish’s product suite.

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David Hertzell
Chairman – Dispute Resolution

David was Managing Partner of city law firm DAC until 2006. He was appointed a Law Commissioner in 2007 until 2014. Today David is Chairman of Mactavish’s dispute resolution practice.

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Rob Smart
Chief Technical Officer
robsmart@mactavishgroup.com

Rob heads up our research work as well as discharging a wider technical oversight and developmental role across all client projects.

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Juliana Marku
Junior Analyst

Juliana is a Junior Analyst focusing on engaging with new and current clients and enabling the company to grow.

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