Our people
Mark Winlow
Chairman
markwinlow@mactavishgroup.com
Mark has served as Chairman of Mactavish’s Board since 2021. He brings to bear considerable experience in leading organisations through accelerated growth and expertise…
Bruce Hepburn
Chief Executive
brucehepburn@mactavishgroup.com
Bruce is the Chief Executive and founder of Mactavish, the UK’s leading independent outsourced buyer of insurance and claims management expert.
Heidi J Carslaw ACII
Managing Director – Client Relationship Management
heidicarslaw@mactavishgroup.com
Heidi is ACII qualified and has 30 years’ experience in working with large UK commercial businesses. She oversees all aspects of our work at Mactavish and also manages a number of client relationships.
Dennis Mahoney
Non-Executive Director
dennismahoney@mactavishgroup.com
Dennis’s fifty-year career in the insurance industry encompasses senior leadership roles in a broad range of organisations and includes working in most classes of both insurance and reinsurance.
Katherine Quoroll
Managing Director – Technical Services
katherinequoroll@mactavishgroup.com
Katherine is currently a Managing Director – Technical Services and project leader in Mactavish’s delivery team, with responsibility for managing and delivering client projects.
Tom White
Head of Corporate Customer Solutions
tomwhite@mactavishgroup.com
Tom has joined Mactavish as Head of Corporate Customer Solutions with responsibility for the design and arrangement of insurance solutions to meet our clients’ needs.
James O’Connor
Commercial Director
jamesoconnor@mactavishgroup.com
James graduated with a BA in Politics and International Relations from the University of Reading in 2014, before reading Law at BPP University. James leads our New Business team to support the growth of Mactavish.
Ben Sanders
Transformation Director
bensanders@mactavishgroup.com
Ben re-joined Mactavish in 2021 as Technical Director, responsible for managing and delivering client projects across Mactavish’s product suite.
David Hertzell
Chairman – Dispute Resolution
davidhertzell@mactavishgroup.com
David was Managing Partner of city law firm DAC until 2006. He was appointed a Law Commissioner in 2007 until 2014. Today David is Chairman of Mactavish’s dispute resolution practice.
Rob Smart
Chief Technical Officer
robsmart@mactavishgroup.com
Rob heads up our research work as well as discharging a wider technical oversight and developmental role across all client projects.
Samantha Westaway
Client Relationship Management Director
samanthawestaway@mactavishgroup.com
Samantha has joined the Client Relationship Management team to advance the Mactavish proposition and continue to position the firm as the UK’s leading independent outsourced insurance buyer.
