Client Services Director
Ben graduated from Sidney Sussex college, Cambridge with a degree in Philosophy. He joined Mactavish in 2009, progressing from Analyst to Head of Client Services & helping develop the Insurance Governance service within the UK. Ben left the business in 2014 to join Finalta, a McKinsey subsidiary, as a Senior Manager delivering claims benchmarking projects for commercial insurers across Europe. In 2018 he moved to Aviva UK, establishing and leading their SME Client Relationship team. Ben re-joined Mactavish in 2021 as Technical Director, responsible for managing and delivering client projects across Mactavish’s product suite.
Listen to Ben describing how his team drives better insurance outcomes for SMEs: