Driving better insurance outcomes

Driving Bolder Business

We work with organisations on a range of insurance challenges, helping them ensure that they have a full understanding of their risks, that their policies are reliable and that they’re paying the right price for the cover they buy.

Mactavish also undertakes claims resolution projects for large or strategic losses – supporting clients through what can be a testing time, while helping to improve their chances of achieving a successful outcome.

With over 25 years of experience in the insurance industry, Mactavish combines commercial expertise with deep technical and legal knowledge to deliver solutions that we believe are unique in the UK market.

Our mission is to give our clients the confidence they need to take bolder business decisions.

Bruce Hepburn

Insurance reliability

Specialist technical support designed to deliver clarity for business insurance buyers

Market and cost management

Developing a competitive market environment for client risks

Insurance governance and internal audit

Ensure that you have the right processes and controls in place to manage your insurance programme effectively

Claims resolution

Helping clients obtain rapid and fair payment of insurance claims across all classes of insurance

Cyber risk consulting

Expert guidance on how to approach this critical area of risk transfer

Cyber Risk & Insurance Report

Cyber risks are rapidly escalating across the economy but organisations remain under-prepared. Read our report to find out more about this type of risk and what you can do to protect your business.


Hard Market Report

Understanding current Insurance market dynamics is vital to getting the right cover in place. Find out what a Hard Market is and how to navigate its choppy waters in our Hard Market Report.


Independent, Objective, Unique

Mactavish prides itself on offering independent advice to clients. Unlike brokers and many specialized insurance lawyers, we don’t take commissions or fees from insurers or any service providers.

Our revenue is generated entirely from policyholders, and we have invested heavily in developing direct relationships with insurance buyers. This enables us to act purely in our clients’ best interests and ensures we explore all avenues to resolution.

Mactavish’s skill set combines cutting-edge risk analysis with an unparalleled understanding of insurance law, commercial placement and the insurance market – positioning us as the perfect trusted advisor to any insurance buyer.

Our ability to draw on the experience of the best insurance barristers, risk engineers, and forensic accountants means that we have the leading claims management service in the sector and, in respect of placement, can properly scrutinise policies and contracts to ensure your company gets the expert advice you need.

Client Feedback

Delighted about the core service

I have been working with Mactavish over the last few months on a number of projects. In addition to being delighted about the core service I have also been pleasantly surprised about the focus they place on the unique features of our industry and how these can impact our requirements.

Tracey Skinner - Director, Insurance & Risk Financing

We have nothing but praise for Mactavish

Overall we have nothing but praise for Mactavish. The business and its people are second to none and we have very high levels of trust in the business. It is rare to find advisers which we can say this about.

Peter Vermeulen
Deputy Vice Chancellor and Director of Finance

I can offer greater assurance.

As an Insurance Buyer, Mactavish have been able to give me greater confidence in the quality of the insurance policy wordings they have worked on. This does help me sleep at night! Mactavish manage diplomatically to force insurers to put their cards on the table and engage reasonably. The integrity of wordings becomes much improved.

Dixons Carphone
Andrew Hanton
Group Insurance Manager

Making a Claim?

If you’re making a claim or have recently made a claim we’d like to know how the process went for you.

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Placing Insurance?

If you’re responsible for placing insurance we’d like to know more about your experiences.

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Latest News & Insights

14th February 2020

Taking control of risk transfer in a hard market

If you’ve just experienced a difficult renewal period or have been warned to expect significant premium increases by your broker, you are in a similar position to many of the…
12th February 2020

Mactavish warning on ‘silent cyber’ in the Daily Telegraph

"Thousands of businesses face extra bills for cyber insurance due to a Bank of England push to improve industry transparency." Click through to the article or read our extended take…
31st January 2020

Trouble ahead for the food and beverage sector

Insurance buyers in the food and beverage industry are facing their most difficult renewal season in decades. The sector was one of the first to see a hardening market –…