Some things will go back to normal. Insurance shouldn’t be one of them.


Click through to find out more about how we’re changing the market for the better.

Driving better insurance outcomes


The commercial insurance market is broken. Unsuitable policies, wild surges in pricing and constant disputes over claims are just some of the symptoms of a system that is no longer fit for purpose.

Ten years ago, Mactavish set out to change that. Our mission is to create a fairer market for policyholders, one that is built around their needs and places impartiality and independence at its heart.

Today, we serve a range of clients from FTSE 100 giants to SMEs.

We help them in four ways:

  • We manage costs
  • We improve the quality and reliability of cover
  • We take away the burden of managing insurance
  • We help resolve claims disputes

We are not a broker and receive no commissions or fees from insurers. We represent you, and only you.

If you are looking to drive a better outcome from the insurance market.


Get in touch today

Mactavish, Expert Insurance Buyers

As the UK’s leading outsourced insurance buyer and claims resolution expert, we provide new and better ways for businesses to protect themselves against foreseeable risks.

Combining unrivalled technical and legal knowledge, with commercial know-how and buying power, we manage all aspects of your insurance procurement process; from risk analysis and insurance placements, to claims resolution, and everything in between. Building corporate resilience by driving better outcomes from the insurance market.

Client Feedback

Delighted about the core service

I have been working with Mactavish over the last few months on a number of projects. In addition to being delighted about the core service I have also been pleasantly surprised about the focus they place on the unique features of our industry and how these can impact our requirements.

Tracey Skinner - Director, Insurance & Risk Financing

Unlocking options for a listed company.

We had reached the point where our broker partners simply weren’t helping us navigate the market to best effect. In fact, we felt that they had an overly negative view of our risk. In contrast, when we appointed Mactavish they spent a lot of time with us; getting to know our risks, what made the business tick and what mattered most. That gave them a really solid foundation to base their recommendations on…

On The Beach
Laura Meaney On the Beach Plc

Creating a level playing field for an innovative company.

We appointed Mactavish to support us on our renewal, taking up their Expert Insurance Management Service. I’ve been delighted with the way they’ve worked with us to get a better outcome from our insurance partners by improving the quality of our cover whilst also managing costs. The team bring to bear deep expertise and an independent viewpoint that means we can have absolute trust in their recommendations. They are never afraid to challenge brokers and insurers and always push to get the best outcome for us…

Mobius Life
Ian Dawkins Chief Financial Officer Mobius Life Ltd

Latest News & Insights

4th October 2023

What I learnt… from using AI to achieve a 38% productivity gain

The latest data shows companies are being forced to court to get insurance claims paid. Here’s how risk managers can avoid getting burnt.
15th June 2023

Risk managers must avoid “off the shelf” insurance as court disputes reach new highs

The latest data shows companies are being forced to court to get insurance claims paid. Here’s how risk managers can avoid getting burnt.
Insurance EdgeNews
2nd June 2023

Mactavish sees rise in litigation of insurance payouts

Insurers’ tough approach to the payout of claims pushed the Mactavish Litigation Claims Index to a new high in 2022, as more and more customers resorted to the courts to…