What I learnt… from using AI to achieve a 38% productivity gain

By 4th October 2023 News

Bruce Hepburn, 57, is the founder and chief executive of Mactavish, which buys insurance on behalf of companies and manages their claims.

The £4.9 million turnover business has spent £2 million in the last 18 months on a digital transformation that has been “painful” and “time consuming” to implement but has led to a 38 per cent improvement in productivity.

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