Some things will go back to normal. Insurance shouldn’t be one of them.

 

Click through to find out more about how we’re changing the market for the better.

Driving better insurance outcomes

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The commercial insurance market is broken. Unsuitable policies, wild surges in pricing and constant disputes over claims are just some of the symptoms of a system that is no longer fit for purpose.

Ten years ago, Mactavish set out to change that. Our mission is to create a fairer market for policyholders, one that is built around their needs and places impartiality and independence at its heart.

Today, we serve a range of clients from FTSE 100 giants to SMEs.

We help them in four ways:

  • We manage costs
  • We improve the quality and reliability of cover
  • We take away the burden of managing insurance
  • We help resolve claims disputes

We are not a broker and receive no commissions or fees from insurers. We represent you, and only you.

If you are looking to drive a better outcome from the insurance market, get in touch with us today.

Client Feedback

Delighted about the core service

I have been working with Mactavish over the last few months on a number of projects. In addition to being delighted about the core service I have also been pleasantly surprised about the focus they place on the unique features of our industry and how these can impact our requirements.

Tracey Skinner - Director, Insurance & Risk Financing

We have nothing but praise for Mactavish

Overall we have nothing but praise for Mactavish. The business and its people are second to none and we have very high levels of trust in the business. It is rare to find advisers which we can say this about.

Peter Vermeulen
Deputy Vice Chancellor and Director of Finance

I can offer greater assurance.

As an Insurance Buyer, Mactavish have been able to give me greater confidence in the quality of the insurance policy wordings they have worked on. This does help me sleep at night! Mactavish manage diplomatically to force insurers to put their cards on the table and engage reasonably. The integrity of wordings becomes much improved.

Dixons Carphone
Andrew Hanton
Group Insurance Manager

Case study – Mactavish achieves a 33% premium saving for a FTSE 250 company

In 2019 Mactavish was engaged by a FTSE 250 company with a brief to manage costs while improving the quality and reliability of its cover.

The incumbent broker had told the client that its premiums would increase significantly at renewal and that they would have to move to a standard broker/insurer wording that would not take into account the changes they had previously negotiated.

Mactavish ran a written lines tender creating head-to-head competition between two brokers. The result was a 33% premium saving against the incumbent brokers offer and acceptance of a range of bespoke policy changes that left the client better protected.

On one policy alone, the Mactavish policy was better than the broker wording on 20 points of coverage and law.

Latest News & Insights

ClaimsCoronavirusInsights
7th April 2021

Explaining the FCA’s Business Interruption Test Case

The FCA's Business Interruption test case aimed to help policyholders and insurers resolve some of the issues around Covid-19 related claims. This is a crucial issue that has the potential…
Tom White discusses the hard market from an insurer's perspectiveCost ManagementInsightsInsurance Reliability
17th March 2021

Podcasts: Mactavish’s Tom White explains what the hard market means for underwriters

Mactavish's Head of Corporate Customer Solutions, Tom White, discusses why this hard market is different, how underwriters are reacting and what policyholders need to do to make their risk stand…
Market update for UK and Irish policyholders. Featuring LHK Insurance’s Colm Kelleher.Cost ManagementInsights
10th March 2021

Podcasts – Mactavish and LHK Insurance discuss the UK and Irish markets

We're joined by Colm Kelleher, Managing Director of LHK Insurance and Heidi Carslaw, Managing Director here at Mactavish for a conversation about the UK and Irish markets. Our guests discuss…